When communicating confidence you should be thinking about your own formula for confidence. As part of this, you can use the cognitive triangle to help you communicate your confidence. The Cognitive Triangle The cognitive triangle … Continue reading Confidence and the Cognitive Triangle
Use a Coaching Mindset to have more meaningful conversations
It is appraisal season. We usually write a lot of content about preparing for your own personal appraisal. However, what if you are responsible for the appraisal of other members of your team? How can … Continue reading Use a Coaching Mindset to have more meaningful conversations
Communicating with Confidence
Confidence is about both how you feel and how you look. However, even when you are not feeling it remember you can still demonstrate confidence on the outside. Communicate it. It is important to start … Continue reading Communicating with Confidence
Actively Listen
Last week was National Conversation Week. An important part of communicating and having a conversation is listening. Active listening is an important skill to develop in your personal life, when networking and in the workplace. … Continue reading Actively Listen
How to: Overcome Resistance to Change
You have a great idea for your business or the organisation that your work for or you want to carry out a change in your business or organisation by introducing a new product, a new … Continue reading How to: Overcome Resistance to Change
How to: Inspire Discretionary Effort in your team
What is discretionary effort? Discretionary effort is the level of effort people could give if they wanted to that is above and beyond the minimum required. Most organisations only motivate employees to do just enough to … Continue reading How to: Inspire Discretionary Effort in your team
The Science of Persuasion
The Science of Persuasion An old video, but a good one on the Science of Persuasion and the 6 shortcuts that we can use to persuade and influence: Reciprocity Scarcity Authority Consistency Liking Consensus Watch … Continue reading The Science of Persuasion