Who we are
Hi there. Prompt Journal is part of the Printed Portal family of websites. We are committed to protecting and respecting your privacy. This policy together with our terms and conditions and cookie policy sets out to inform you as to how we look after your data when you visit our website (regardless of where you visit from).
This privacy policy aims to give you information about how we collect and process your personal data through your use of this website, including any data you may provide when you sign up for emails, purchase a product or take part in a competition. This privacy notice supplements the other notices and is not intended to override them.
This website is not intended for children and we do not knowingly collect data relating to children.
By visiting www.promptjournal.com you are accepting and consenting to the practices described in this policy.
You can also find our main website and online store (to which this website often links to) at PrintedPortal.com. You can contact us at any time by emailing admin@printedportal.com.
What personal data we collect and why we collect it
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follow
- Identity Data includes first name, last name
- Contact Data includes billing address, delivery address and email address
- Usage Data includes information about how you use our website, products and services.
- Technical Data includes your IP address, your login data, browser type and version, location, operating system and platform / other technology on the devices you use to access this website.
- Marketing and Communications Data includes you preferences in receiving marketing from us and our third parties / your communication preferences.
We use different methods to collect data from and about you including through:
- Directly. You may give us your identity and contact details when you request marketing materials or visit our store and purchase products or services.
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. Please see our cookie policy (below) for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
- Analytics providers, such as Google based outside the EU;
- Contact, financial and transaction data from providers of technical, payment and delivery services such as PayPal, Stripe, Woocommerce, Coursecraft, Kickstarter and Shopify.
- Social media, such as Pinterest, Twitter, Facebook and Instagram, which are all based outside the EU.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Mailing List
We use third-party services to provide our mailing list including MailChimp and hello bar. If you sign up to our mailing list via these services you will also be bound by their privacy policy and terms and conditions.
We collect your name and email address to contact you using our mailing list. We will only use this information send you our newsletter which will include information about our blog posts, products and services. We do not share your details with others. You can unsubscribe (opt-out) from our mailing list at any time by clicking on the unsubscribe link at the bottom of any of our emails.
Alternatively, you can contact us at admin@printedportal.com and ask to be unsubscribed.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Like most online shopping sites, we use cookies to measure site performance, analytics and generally develop a better shopping experience for you. We use a number of cookies that help with things like remembering what’s in your shopping basket when you’re browsing around the site to monitoring our site’s performance. Our store is powered by Woocommerce and you can find out more about their policies on their website.
The types of cookies we use:
- Necessary cookies. These are cookies that are needed for the operation of our website. They enable you to log in and use the shopping cart etc.
- Analytical/performance cookies. We use cookies to measure and count the number of visitors that we have and how they’re using the site. This helps us to improve the way that the site works and improve the experience when you’re browsing through the site.
- Functionality cookies. These are used to recognise you when you return to the site. It enables us to remember your preferences (like currency and language settings) and any items that were left in your cart.
- Targeting cookies. These cookies record your visit to our website along with the pages that you’ve visited and the links that you’ve followed. We use this information to make our website and advertising more relevant to you. We may also share these cookies with third-party services for this purpose.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site and access our password-protected area, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Alternatively, you could browse the web using your browser’s anonymous setting e.g. go ‘incognito’ in Chrome, ‘InPrivate’ in Internet Explorer and ‘Private Browsing’ in Firefox and Safari.
If you’d like to learn more about cookies, please visit http://www.aboutcookies.org for lots more information and guidance about how to control, delete and manage them.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Links to other websites
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
Analytics
We use Google analytics tools to track how website visitors use the website.
Who we share your data with
We may have to share your personal data with the External Third Parties Services and parties set out below.
- Woocommerce, Shopify, Kickstarter and Coursecraft- Providers acting as processors for our store and products and services that we offer and link to from our website. They are based outside the EU and who provide IT, system administration and payments processing. They secure data behind a secure firewall. If you choose a direct payment method, they will process your card payment directly. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. By using these services through our website you are confirming that you accept their privacy policy and terms and conditions.
- Marketing applications including Hello Bar, MailChimp and Social Media Platforms (including Facebook Twitter and Instagram) which are based outside the UK.
- Reporting and user experience including Google Analytics and WordPress.
- Professional advisers, HM Revenue & Customs, regulators and other authorities acting as processors based in the UK who require reporting of processing activities in certain circumstances.
- Accounting records and payments processors including Stripe and Paypal.
- Order fulfilment assistance and inventory management including Royal Mail and WooCommerce.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
How long we retain your data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you subscribe to our mailing list, we hold your data until you choose to unsubscribe from our service.
What rights you have over your data
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller;
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Many of our external third parties are based outside the European Economic Area so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards including data processing agreements and regularly reviewing third party gdpr compliance.
Additional information
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to admin@printedportal.com.
We last updated our Privacy Policy in September 2019.